Overview

Customer Satisfaction

Our list of Happy Clientele is our asset and AFTER SALES SUPPORT is one of the major keys which has been appreciated by the customer and promoted within the organization by the management. By, after sales support, BSMC is not only committed to attend the service calls or troubleshoot the faulty equipment but it believes in EXECUTION of the project successfully with any kind of support viz. Installation, Commissioning, Arranging spares /accessories, Annual Maintenance Contract, Turn Key Solutions etc.

Our Customer support division is equipped with

• Extensively trained & Experienced technical support staff.
• Customer Support Offices in almost every major city of India as well as outside India.
• Responsive customer service team.
• Quick repair time.
• Solutions to Real Time Problems.
• Availability of Spares in shape of components/ Subassemblies
• Specification Sheets and users manuals available.
• Availability of Back Up System.
• Team of Field Engineers.
• Support in Cities as well as REMOTE sites in any part of world.
• Support – on – phone.